Top-Rated AI Tools and Apps for Sales Chatbots
The following apps & tools are the most popular and best-rated for this use case. Prices are per user per month. Some of the links below are affiliate links that will not affect the price you pay (learn more).
| App | Our Rating |
|---|---|
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Google Dialogflow (Free trial + usage-based pricing)
Natural language understanding platform for building conversational interfaces across various channels. |
⭐⭐⭐ |
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Growbots (Free trial to $40/mo, + usage-based pricing)
AI-powered outbound sales platform for lead generation and sales prospecting. |
⭐⭐⭐⭐ |
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ManyChat (Free trial to $20/mo, + usage-based pricing)
Chat marketing platform for creating chatbots on Facebook Messenger, Instagram, and SMS. |
⭐⭐⭐⭐ |
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Salesforce Einstein (Enterprise quote)
AI-powered CRM tool that provides predictive analytics and intelligent recommendations. |
⭐⭐⭐⭐ |
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Intercom (Free trial to $200/mo)
Customer messaging platform for sales, marketing, and support. |
⭐⭐⭐⭐ |
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Quickchat (Free trial to $750/mo)
Platform for building and customizing AI assistants for customer support and sales automation. |
⭐⭐⭐⭐ |
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11x AI (Price unknown)
AI-powered digital workers that automate the work of go-to-market (GTM) teams. |
⭐⭐⭐ |
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Rep AI (Free trial)
AI-powered virtual sales rep that can chat live with prospects, call them, and qualify leads. |
⭐⭐⭐ |
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Artisan (Enterprise quote)
Artisan sales agents work alongside your human team using our highly functional platform that contains every tool needed to complete their role. |
⭐⭐⭐ |
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SalesCloser AI (Enterprise quote)
Build AI sales agents capable of handling phone calls, zoom calls, handling scheduling, and more. No coding required. |
⭐⭐⭐ |
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ChatWith (Free trial to $1k/mo+)
Add your content and data sources. Integrate with other services. Train a custom chatbot to be your expert AI agent. No code, ready in minutes. Fully customizable. Usage-based pricing. |
⭐⭐⭐⭐ |
|
Qualified.ai (Enterprise quote)
Maximize inbound pipeline generation with automation and AI. Hire Piper the AI SDR and leverage the entire Qualified platform to engage and convert website visitors. |
⭐⭐⭐⭐ |
Optimized ChatGPT prompts for Sales Chatbots
Using ChatGPT for work has never been this easy! Each prompt below exploits ChatGPT’s reasoning ability to customize it for your specific requirements. Give one a try – and let us know what you think.
Who Uses AI for Sales Chatbots?
Case Study: Starbucks
Starbucks has leveraged AI to enhance its personalized marketing and drive sales through its mobile app. The company implemented an AI-powered system called Deep Brew to analyze customer data and provide tailored product recommendations.
Deep Brew examines factors like purchase history, time of day, weather, and location to suggest personalized offers to customers via the Starbucks app. This AI-driven approach has led to more effective upselling and cross-selling, with customers receiving relevant promotions that match their preferences.
The results have been impressive. Starbucks reported that personalized offers drove nearly 25% of their U.S. company-operated sales in 2020. The AI system has also improved operational efficiency by optimizing inventory management and labor scheduling based on predicted demand.
Source: Deep Brew: Transforming Starbucks into AI & Data-Driven Company
Case Study: Harley-Davidson
Harley-Davidson implemented an AI-powered marketing platform to boost lead generation and sales at its New York dealership. The system used machine learning algorithms to analyze customer data and create highly targeted marketing campaigns.
The AI platform identified potential customers based on various data points, including social media activity, website interactions, and demographic information. It then generated personalized ads and content for each identified lead, delivering them through appropriate channels.
This AI-driven approach led to remarkable results. Within 3 months, the dealership saw a 2,930% increase in sales leads compared to the previous year. The system was able to convert 40% of those leads into sales qualified leads, significantly outperforming traditional marketing methods.
Source: How Harley-Davidson Used Artificial Intelligence to Increase New York Sales Leads by 2,930%
Case Study: Aveda
Aveda, a botanical hair and skincare brand, partnered with Master of Code to build an AI chatbot for Facebook Messenger. The chatbot used advanced natural language processing to improve Aveda’s online booking system and leverage automation.
Over just a 7-week period, the Aveda chatbot achieved impressive results. It increased lifetime users by 378% from campaign launch and generated an additional 6,918 bookings. Average weekly bookings increased 7.67 times and the booking conversion rate rose by 33.2%.
The chatbot enriched the online shopping experience while automating processes like booking, reminders, and customer service connections. It demonstrated the potential of conversational AI to rapidly enhance customer engagement and drive measurable business outcomes.
Source: 10+ Best AI Chatbot Examples for Businesses from Leading Brands
Case Study: H&M
H&M, the global clothing retailer, created an AI chatbot on the messaging app Kik to act as a digital stylist for customers. The chatbot asks users questions to understand their style preferences and sends pictures of clothes to help users answer.
The H&M chatbot allows users to browse pre-existing outfits and vote on them, tapping into online shoppers’ interest in social polls. It remembers each user’s tastes and uses this data for future personalized recommendations.
By taking on the role of a personal stylist, the chatbot helps customers quickly find the right clothing items, saving them time browsing through hundreds of options. This personalized approach aims to increase sales by guiding customers to products that best match their individual style preferences.
Source: 10+ Best AI Chatbot Examples for Businesses from Leading Brands
FAQ: Using AI For Sales Chatbots
How can AI sales chatbots benefit my business?
AI sales chatbots can engage with customers 24/7, answering questions and guiding them through the sales process. They can qualify leads, provide product recommendations, and handle transactions, increasing sales efficiency. This allows your sales team to focus on closing deals with higher-value prospects.
What should I consider when choosing an AI sales chatbot for my business?
Select a chatbot that integrates with your CRM and sales tools, and offers customization to match your brand’s voice. Ensure the chatbot can handle complex queries, escalate to human agents when necessary, and learn from interactions to improve over time. Consider the ease of setup and ongoing support from the provider.
Can AI sales chatbots replace human sales representatives?
AI chatbots can handle routine inquiries and initial sales interactions but lack the emotional intelligence and negotiation skills of human sales representatives. They are best used to support and enhance the sales process, not replace human involvement. A hybrid approach ensures both efficiency and personalized customer experiences.
Is using AI sales chatbots cost-effective for small businesses?
AI sales chatbots can be cost-effective by automating repetitive sales tasks, reducing the need for a large sales team. They allow small businesses to scale customer interactions without significantly increasing costs. The initial investment is often offset by the savings in time and labor.
How do I ensure my AI sales chatbot aligns with my sales strategy?
Regularly update the chatbot’s scripts and decision trees to align with your current sales goals and product offerings. Monitor its interactions and performance to ensure it reflects your brand values and supports your sales objectives. Human oversight and continuous refinement are key to maintaining alignment.